Who we are and how to contact us
corelle-ca Store operates this website and is responsible for the personal information we collect and use. If you have questions about this policy or wish to exercise privacy rights, contact us at [email protected] or by phone at +1 5148091206. Our physical address for correspondence is 3303 Boulevard Henri Bourassa Est, Apto 7, Montreal, QC, H1H 1H3, Canada.
Information we collect
We collect information you provide directly, such as name, shipping and billing address, email and phone number when you place an order or contact support. We may also collect order details, payment-related information (kept only as needed for order fulfilment and fraud prevention), and any photos or files you provide when reporting a damaged or defective item.
Automatically collected information
When you visit the site we automatically collect usage information such as device type, browser, pages viewed and referring site, as well as IP address and inferred approximate location. We use cookies and similar technologies to support site functionality, remember preferences and help us improve the shopping experience. You can configure your browser to block cookies, but some site features may not work correctly if cookies are disabled.
How we use information
We use personal information to process and deliver orders, respond to inquiries, handle returns and warranty claims, prevent fraud and comply with legal obligations. We may use contact details to communicate about order status, returns, policies and product information. We retain data as long as needed for these purposes, and as required by law.
Sharing information with third parties
We may share information with service providers who perform services for us, such as payment processors, carriers, and providers who assist with returns inspection or repairs. We require those partners to protect personal information and to use it only on our behalf. We may also disclose information if required by law or to protect our legal rights.
SMS and marketing messages
If you opt in to receive text messages, we will use your phone number to send order-related messages and, only with consent, marketing messages. Consent and opt-out mechanisms are described where SMS sign-up is offered. We do not sell phone lists to third parties for their independent marketing use.
Security and cross-border transfer
We maintain reasonable administrative, technical and physical safeguards to protect personal information. Some processing may occur outside Canada; when that happens we require equivalent protections from our partners and comply with applicable laws regarding cross-border transfers.
Your choices and access
You can request access to, correction of, or deletion of your personal information by contacting us at [email protected]. We will respond in accordance with applicable privacy law. Residents of Canada have rights to access and correct personal data held about them; we will follow legal requirements when handling such requests.
Policy updates
This policy was last updated on 15-Dec-25. We may change it from time to time; material changes will be communicated by posting an updated policy. Continued use of the site after updates indicates acceptance of the changes.
Making a privacy request
Send a personal-information request for corelle-ca Store, 3303 Boulevard Henri Bourassa Est, Apto 7, Montreal, QC, H1H 1H3, Canada, to [email protected]. Identity verification may be required before it is completed.